Service is average or sometimes below at the front desk. Not very helpful nor willing to assist in resolving issues. Some of the staff are very rude. Had a few packages dropped off at my Apartment and left at my doorstep. Packages that contained over $200 worth of items. That is not safe. Have called in advanced to try and catch an order before I left to go out of town and was told, "No, you can't do that. We have to deliver it even if you aren't there. Then you have to come and pick it up." I explained that I have done this before and that's when I was basically told that it's against policy. Regardless if it was or not the tone and attitude of the staff on the other end was not necessarily. Very disappointed with the customer service and delivery service because it flip-flops from being amazingly reliable and very satisfying to absolutely horrible service and delivery times.
This is a convenient and fast postal office which is nice for when I need to get something mailed but don't have a lot of time.
I have talked to the delivery manager regarding to the latest package delivery issue.
I live in an apartment complex and it said my package was delivered and that it was uit in a Parcel Locker. They didn't leave no key for the parcel locker in my mail box. All the parcel locker are empty. That's says they delivered it to the wrong person and they now have my package. Who know if I ever will get it from them. Horrible service.
Clerks at the front desk are very helpful and friendly.
Very disappointed at their customer service.
Great service, love the people who work there, they are so helpful and with such southern hospitality.
I have repeated issue with delivery packages. Our packages didn't require delivery confirmation or signature, but we always get pink slip in our mail box. I have constantly made trips to the post office to pick up our packages.
All the 3 stars are going to the courtesy of the front desk staff.
It's been 3 weeks since I have talked to her. She said she was going to talk to the delivery guy and call me back. But never received any phone call from her.
United States Postal Service is a US Post Office based in Biloxi, Mississippi. United States Postal Service is located at 2110 Pass Rd, Biloxi, MS 39531, USA.
Please contact with United States Postal Service using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find United States Postal Service opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.